Do you have an issue with your vehicle?

Please contact the mobility provider directly: 

  • Donkey Republic: 085-8885646

Do you have an issue with the umob app?

Please contact us at and we will come back to you as soon as possible. For urgent matters outside office hours you can call us by using 085-0718300.

Reporting damage? Send an e-mail to:

Handing in feedback? That can be done through or Test Flight!

Do you have another question? Please check our FAQ or send an email to

We’re happy to help and happy that you are a part of our journey!


I have a problem with my registration during the beta-test.

Please contact us directly at and we will help you as soon as we can!

Our general FAQ will follow as soon as we are live with our mobility partners and modalities.

Scroll to Top