Common business QUESTIONS

Find answers to common questions about umob, from using the app to available transport options.

One place for all your questions

umob is an all-in-one mobility platform that allows you to compare, book, and pay for various transportation options within a single app.

Download the app, register with your details, and add a payment method such as Apple Pay, Google Pay, PayPal, or credit card. 

umob operates in 28 cities across the Netherlands, Belgium, France, and Spain.

During registration, you can add a payment method. You can also manage payment methods in your account settings.

Currently, umob supports booking one ride at a time.

Send an email with details to support@umob.app.

Yes, umob is available in multiple countries, including the Netherlands, Belgium, France, and Spain.

Special promotions and discounts may be available in the app.

Try restarting or updating the app. If the issue persists, contact info@umob.app

The app displays a real-time map showing available vehicles in your area.

Yes, you can use the in-app chat for direct support.

Contact customer support at info@umob.app for assistance in deleting your account.

Keep the app updated, subscribe to our newsletter and follow us on social media.

still having questions